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Bergen Password Manager User Guide

Getting Started with Bergen Password Manager

Before starting to work with the password manager, you must Re-Enroll for password self-service, which gives you access to the portal and its functions. The can be done the first time you visit Password Manager and repeated at any time.

To re-enroll for self-service:

  1. Open the Bergen Password Manager home page and click the Re-Enroll link.
  2. On the page that opens, type your Bergen user name and your password.

  3. Click Next.
  4. Select the default password verification questions and type the answers for them.

  5. Click Next to complete re-enrollment.

Password verification questions are used when you want to retrieve your password. They also provide an additional identity protection level. You can select a predefined question or specify your own.

NOTE: the custom questions creation can be unavailable if disabled by your administrator.

Please follow these guidelines on picking reliable, guess-proof answers:

  • Must not be obvious;
  • Should preferably not be known by any other parties.

If you want to hide your input while you are typing, select the Hide answers option. This will hide your input with password characters and an additional confirmation text box will appear for each answer.


Introducing Bergen Password Manager
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Resetting a password