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Bergen Password Manager User Guide

Resetting a Password

If you have forgotten your user name's password or suspect that is has been compromised, you can reset it:

  1. Open the Bergen Password Manager home page and click the Reset Password link.
  2. Type your Bergen user name and click Next.


     
  3. You will be prompted to give answers to the random secret questions that you have configured. If you have not configured your secret questions, please select and answer the default questions.


     
  4. Specify the answers and click Next.
  5. Type your new password and confirm it.


     
  6. Click Proceed. You will be taken to the page showing you the operation result.

If you want to hide your input while you are typing the answers to secret questions, select the Hide answers option. This will hide your input with password characters, and an additional confirmation text box will appear for each answer.

 


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Getting Started with Bergen Password Manager
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Modifying Your Secret Questions